IT & TECH SUPPORT
Home IT Services – keeping your computers & networks working for you.
We offer a range of services for IT in your Home – much more than just computer repairs. For example, we can help with emergency computer repairs and data recovery to setting up home networks with multiple device access (Microsoft and Apple). We are especially suited to supporting smaller businesses operating from home offices or who require access on the move.
Solving your immediate crisis is our priority – such as a hard drive failure, data loss, or malware/virus attack. When we visit your Home, we can diagnose your problem, recommend a solution and discuss the appropriate remediation action for your circumstance. Often this may mean taking your equipment to our local workshop for testing, repairs or reloading. As a local business, you know who you are dealing with and have an open line of communication with the business owner.
Once the crisis is resolved, we will discuss different alternatives to prevent a similar situation from occurring – so you don’t lose sleep.
Often we are used to migrating existing data to new hardware or setting up new equipment, so it is set up almost the same as your old computer – so you don’t waste time.
Our IT services in your Home include:
Troubleshooting & Computer Repairs
We offer professional business IT support, from responding quickly in your time of need to diagnosing problems, & working with you to get the most from your technology & ensuring your Home IT & devices are protected in the future.
Data Backup & Data Recovery Services
For the Home, we offer a range of data backup & recovery services – Ensuring your data is safe is a top priority.
Internet Security & IT Services
We understand how to diagnose, remove, and fix intrusions when they happen, and we work to make sure your equipment and systems are secure in the future.
Remote Support IT Services
We can support your home network remotely – often, this is the fastest way to resolve small issues or provide simple user help. To provide the support, we use our Remote Support tool, which allows us to troubleshoot issues without leaving your office or Home. In addition, our experts can remotely diagnose and even repair many issues if you have internet access. This service is prepaid or only available to our regular clients.
Note: Some areas are subject to call-out fees.